Frequently Asked Questions
ποΈ Is it safe for my baby to sleep in a bassinet beside my bed?
πποΈYes! Bedside bassinets are designed with breathable walls and stable bases to keep your baby safe while sleeping close. It provides peace of mind knowing your baby is within reach.
π€ How long can my baby sleep in a bedside bassinet?
πΆ Most babies can comfortably sleep in a bassinet until around 4β6 months or when they start rolling over. Always follow the productβs safety and weight guidelines. ππ€
πCan I breastfeed easier with a bedside bassinet?
π Absolutely! The close proximity makes nighttime feeding simpler no need to leave bed or fully wake up. It helps babies feed more calmly and parents rest better. πΌβ¨
πΆWhat makes a bedside bassinet better than a cot?
πΏ A bassinet is smaller, cozier, and more portable ideal for newborns who need closeness and comfort. It fits perfectly beside your bed for easy nighttime care. π‘π
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].Β
Β Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.




