Frequently Asked Questions
๐ถIs the Foldable Baby Bathtub safe for newborns?
Absolutely! โ
Our bathtub is made from micro-textured, non-slip PP material with soft comfort cushions to gently cradle your baby. ๐ The double-layer reinforcement ensures stability, keeping even the tiniest newborns safe and supported during every bath! ๐โจ
๐ก๏ธHow does the digital thermometer work?
The built-in smart temperature sensor monitors the water in real-time ๐ง, showing you the exact temperature on a digital display. ๐ No more guessing or testing with your hands โ it helps you keep bath water perfectly warm and safe for your baby every time! ๐๐ผ
๐กCan the bathtub be folded easily for storage?
Yes! ๐ The Foldable Baby Bathtub folds flat in seconds making it perfect for small bathrooms, apartments, or travel. ๐โ๏ธ It saves space while staying sturdy, so you can store it easily under a bed, in a cabinet, or even behind a door! ๐จ๐
๐ฅ๐Does it retain heat well during longer baths?
Definitely! ๐ฆ The silicone edges and base are specially designed for better heat retention, keeping the water warmer for longer so your baby enjoys a cozy, comfortable bath. ๐ฅฐ Perfect for relaxed, soothing bedtime routines! ๐๐ง
๐งผ๐งHow do I clean and drain the bathtub after use?
Cleaning is super easy! ๐ช The raised bottom design allows water to drain quickly through the plug, preventing any mess. ๐งฝ Just rinse, wipe, and fold itโs ready for next time. ๐ฟโจ Hygienic, practical, and parent-approved! ๐จโ๐ฉโ๐งโ๐ฆ
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youโre not completely satisfied, just reach out and weโll make it right. For more information, visit our โRefund Policyโ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youโll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the โTrack Your Orderโ page at the top of the website or in the website menu if youโre on a mobile device.ย
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].ย
ย Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.




