Frequently Asked Questions
πΆ Can I use the stroller from newborn to toddler age?
π¬ Absolutely! πΆ The 3-in-1 design adapts to every stage from a cozy newborn capsule to a toddler stroller. Itβs the only travel system youβll ever need! π
π Is the car capsule easy to install in any vehicle?
π¬ Yes! π Itβs designed for quick, secure installation in most standard cars. The capsule clicks in and out effortlessly perfect for parents on the go! π¨
πͺDoes the stroller have shock absorption for rough surfaces?
π¬ Definitely! πͺ With advanced shock-mitigation wheels, every ride stays smooth and stable whether on city pavements or park paths. π³π£
πCan I reverse the seat so my baby faces me?
π¬ Of course! π The reversible seat lets your baby face you for bonding time π₯° or face forward to explore the world π all in seconds!
β¨Is it easy to fold and store?
π¬ Yes! π The stroller folds compactly with one hand ποΈ perfect for car boots, small homes, or quick errands. Lightweight, portable, and parent-friendly! πβ¨
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].Β
Β Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.





